First, Some Patience Is Normal
Bitcoin deposits need network confirmations before they're credited — usually 1–3 confirmations, about 10–30 minutes. During busy periods it can take longer. You can close the tab: your deposit is still credited to your account. To finish your loan, choose Continue application on your dashboard to return to the deposit step.
Network: Bitcoin only. Send BTC — not WBTC or BTC on another chain.
Already sent? Enter tx hash · View on mempool.space →
Speed Up Detection
If you've already sent the BTC, you can paste your transaction hash to help Bitlendex find it faster, rather than waiting for automatic detection.
- Find the transaction in your sending wallet or exchange and copy its transaction ID (hash).
- On the deposit step, choose Enter tx hash and paste it in.
- Track its confirmations on mempool.space or any block explorer.
Still Not Showing?
- Confirm you sent to the right address — compare it character-for-character with the one shown for your loan.
- Confirm it was Bitcoin on the Bitcoin network — not another asset or network.
- Check it actually broadcast — the transaction should be visible on a block explorer.
Wrong asset or network?
If you may have sent the wrong asset or used the wrong network, stop and contact support@bitlendex.com with your transaction hash before sending anything else.
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